Frequently Asked Questions

BTOVEN is a security-first technology company providing enterprise-grade security services, compliance solutions, digital sovereignty infrastructure, and managed security plans. We operate across three platforms: BTOVEN LLC (enterprise services), BTOVEN FOUNDATION (open source), and BTOVEN NETWORK (public tools for developers and infrastructure).

We offer a comprehensive range of services including compliance and standards implementation (GDPR, NIS2, RFC), security auditing and penetration testing, DevSecOps, infrastructure hosting, monitoring and detection, internet governance consulting, digital sovereignty solutions, and custom development. See our Services page for the full list.

Our Managed Security Plans are comprehensive packages that combine multiple services into tiered offerings: Basic ($3,300/month), Professional, and Enterprise. Each plan includes compliance monitoring, security auditing, infrastructure support, and 24/7 incident response. Visit our Plans page for details.

Yes. We provide end-to-end GDPR compliance services including data protection audits, DPAs, records of processing, and EU-representative services. We also cover NIS2, ISO 27001, SOC 2, and industry-specific regulations. Our compliance team includes former auditors and data protection officers.

We follow a privacy-by-design approach with military-grade encryption, strict access controls, regular third-party audits, and data localization options. As a US-based company, we offer EU data hosting through our European infrastructure partners for GDPR compliance. See our Privacy Policy for details.

Digital sovereignty means maintaining control over your organization's data, infrastructure, and digital operations without dependence on foreign vendors. BTOVEN helps through self-hosted infrastructure packages, data localization tools, sovereign DNS management, vendor independence assessments, and national standards compliance frameworks.

Yes. Open source is foundational to BTOVEN. We maintain several open source security tools at BTOVEN.org, contribute to IETF standards and RFC implementations, and build our commercial products on open source foundations. Our commitment to transparency means our code is available for review.

You can reach us through our contact form or use our PGP-encrypted channel. We typically respond within 24 business hours. Enterprise clients receive prioritized support as part of their service agreement.