Privacy Policy

Introduction

BTOVEN LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website btoven.com.

We adhere to the principles of Privacy by Design and Data Minimization. We collect only the information necessary to provide our services and communicate with you effectively.

Information We Collect

Information you provide voluntarily

• Contact information — name, email address, phone number, and company name when you fill out our contact form or request a consultation.
• Inquiry details — the subject and message content of your inquiries, including any files or documents you attach.
• Communication preferences — your preferences regarding how we communicate with you.

Information collected automatically

• Usage data — pages visited, time spent, referral source, and browser type (collected via privacy-preserving analytics only).
• Technical data — IP address (anonymized), operating system, and device type.

How We Use Your Information

• To respond to your inquiries and provide requested services.
• To send administrative information, such as updates to our terms and policies.
• To improve our website and services based on aggregated usage patterns.
• To comply with legal obligations and enforce our terms.

We do not sell, rent, or trade your personal information to third parties. We do not use your data for advertising or profiling purposes.

Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent — when you submit a contact form, you consent to us processing your data to respond to your inquiry.
• Legitimate interests — we may process data to improve our services, maintain security, and communicate with clients.
• Legal obligation — when required by applicable law or regulation.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for the duration of the client relationship plus 12 months, unless a longer retention period is required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• TLS 1.3 encryption for all data in transit.
• Encrypted storage for data at rest.
• Regular security assessments and penetration testing.
• Strict access controls on a need-to-know basis.
• EU-based infrastructure options for GDPR compliance.

International Data Transfers

If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your data ("right to be forgotten").
• Restriction — request limited processing of your data.
• Portability — request a machine-readable copy of your data.
• Objection — object to processing based on legitimate interests.
• Withdrawal of consent — withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, contact us at: ···@···

Cookies

We use minimal, privacy-preserving cookies only for essential website functionality. We do not use tracking cookies, advertising cookies, or third-party analytics that require consent under GDPR.

You can control cookie settings through your browser preferences. Disabling essential cookies may affect website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date. For material changes, we may provide additional notice via email or a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries, you also have the right to lodge a complaint with your local data protection authority.